Our experienced teams across sales and lettings
are here to help you every step of the way

Chrissie Chitty

Transaction Support

Chrissie joined Arins Property Services in 2024 having previously worked in the property industry for several years for a local competitor, predominately in the role of sales progression.

She brings a wealth of experience to her new role in transaction support, dealing with the home moving process from offer acceptance through to completion of the sale. Chrissie’s friendly, calming, yet professional approach and expertise in this field enable her to guide buyers and sellers alike, through the minefield that is the legal process, ensuring customers benefit from a smooth, hassle-free move.

Some fun facts about Chrissie...

My favourite film is Jurrassic Park and the whole franchise – absolutely love dinosaurs weirdly. I think if a T Rex were to stroll into town, I’d know what to do ha-ha!!

Guilty pleasure (that I’m not guilty about in the slightest!) Anyone who knows me knows I’ve been a massive fan of pop group Bros since I was 13 – still a Brossette now at 48! Have met Matt & Luke Goss loads and they’re genuinely nice guys.

Favourite country visited is Kenya – seeing the animals in their natural habitat was amazing and an experience I’ll never forget.

One of the things on my bucket list would be to travel again to Africa and take my two sons on safari, to experience what my husband & I did.

Tim Halls

Branch Manager

Tim brings a wealth of experience from previous roles during his time in the industry where he has held managerial positions in some top performing and highly regarded estate agencies.

With a calm, considered approach and ‘can-do’ attitude, Tim has established an enviable reputation for building trusted relationships and offering outstanding customer service.

FUN FACTS:

1: On the weekend, you can usually find me spending quality time my wife and children.

2: The thing I like best about my job is helping people make their dream move possible.

3: The best piece of advice I have ever been given is, hard work pays off.

Mark Jackson

Lettings Manager

Mark was appointed in 2020 to head up the Lower Earley lettings department, bringing with him many years industry experience having previously established an excellent reputation working with the local Landlord community whilst working for another local estate agent. During his time with Arins Property services, Mark has played a key role in the ongoing growth and development of our management portfolio, whilst ensuring Landlords and tenants alike receive outstanding customer service.

Some things you may not know about Mark...

My number one pick on my bucket list is... Route 66 on a Harley Davidson.

Something he wished he’d never bought... a double bass!

The thing I like best about my job is... providing the best possible service to both Landlords and Tenants.

The person I would most like to meet... would have been Steve McQueen.

The best piece of advice I’ve ever been given is... measure twice, cut once... a good metaphor for life.

Joanne Kettle

Property Manager

Joanne is an experienced property manager, having previously worked for a competitor in the local area.

She has a keen eye for detail and a knack for solving complex issues which coupled with her strong customer service skills, help ensure an excellent experience for move-ins and move- outs.

Rachel Boshier

Sales Consultant

Rachel began her exciting journey into estate agency with lots of energy and enthusiasm and very quickly demonstrated a natural ability to become a successful member of the team.

Rachel is personable, professional, and passionate about providing first-class customer service, as is evidenced in the numerous 5-star google reviews she has received since joining Arins.

FUN FACTS:

1: When I was younger, I wanted to be a vet.

2: My number one pick on my bucket list is to visit Japan.

3: You might be surprised to know that I have been an extra in films such as Jonny English and World War Z.

4: Outside of work I love hand drawing my dog portraits.

Shannon Townley-Taylor

Property Manager

SHANNON TOWNLEY-TAYLOR – PROPERTY MANAGER

Having worked in property management for over 8 years, Shannon possesses the necessary knowledge and expertise to provide the best advice regarding new legislation to both landlords and tenants.

Shannon is adept at resolving a wide range of maintenance issues, ensuring a smooth, hassle-free experience and peace of mind.

FUN FACTS:

1: If I had a super power it would be to read people’s minds.

2: The thing I like best about my job is troubleshooting and supporting/helping people with the moving process.

3: My guilty pleasure is having butter on digestive biscuits.

4: You might be surprised to know that I have three gold medals for karate competitions.

Cheryl Lafford

Viewing Assistant

Playing a key role within the business, Cheryl is responsible for conducting property viewings, greeting clients, answering queries, and collecting feedback.

Cheryl possesses excellent communication and interpersonal skills, a proactive work ethic, a professional appearance and valuable knowledge of the local area.


FUN FACTS:

1: On the weekend, you can usually find me shopping. My dream would be to go shopping in New York.

2: If I could pick one celebrity partner, it would have to be George Clooney.

3: You might be surprised to know that I am great baker!

4: My favourite film is The Sound of Music.

David Mackie

Valuation Manager

David was appointed to Arins in 2024 having previously worked locally within the property industry for 23 years.

David boasts a wealth of experience, gained from working at management level for both corporate and independent estate agents alike and is therefore able to offer his clients an outstanding, professional experience.

His strong belief in providing good customer service sets David apart from his competitors and he therefore looks forward to helping anyone looking to move home within the local area.


Some interesting facts about David:

1: At the weekend, you can usually find me… watching my kids play football or rugby

2: You may be surprised to know that… I once ran the London Marathon with only two months’ notice and had not run for 10 years

3: My number one pick on my bucket list is… to visit Las Vegas

4: My favourite place in the world is… Worldwide is Australia but in the UK, you can’t beat Devon

Letitia Dykes

Property Manager

Letitia is one of Arins longest serving staff members having worked within the company on two separate occasions since 2011. Letitia is the heartbeat of the company and has worked in most departments during her time with us. However, she has found her niche within our lettings department and has become a very popular Property Manager with both her colleagues and customers.

Here’s a fun lowdown on Letitia...

My most embarrassing memory is... accidentally saying “love you” not "goodbye" to a tenant as they left the office.

If I had a superpower, it would it be... to be invisible.

When I was younger, I wanted to be... a midwife.

My number one pick on my bucket list is... to see the Northern lights.

You will always hear me say... just popping for a coffee.

Leighton Richardson

Assistant Manager

Having gained several years’ experience working for some of the most successful independent and corporate estate agencies in the local area, Leighton brings valuable experience and knowledge to his role within Arins.

He combines a passion for industry-leading property marketing with a refreshing, personal, and honest approach. For Leighton, estate agency isn’t just a job, it’s about helping clients make their dream move.

FUN FACTS:

1: On the weekend, you can usually find me in the gym or spending quality time with family and friends.

2: My most embarrassing memory was realising I forgot my passport when I arrived at the airport and missed my flight as a result!

3: The thing I like best about my job is nurturing client relationships, providing a personal customer focussed journey from the start to the end of their house move.

4: Outside of work I love travelling to different countries, experiencing different cultures and meeting new people.

Jay Lota

Sales Manager

JAY LOTA – SALES MANAGER

Jay joined Arins having already established a great reputation as a property expert in Reading in his previous role with a local competitor.

His infectious personality and natural enthusiasm, coupled with a passion to deliver results are just a few reasons he is popular with clients in the Tilehurst and surrounding areas.

FUN FACTS:

1: When I was younger, I wanted to be a commercial airline pilot.

2: My most embarrassing memory was calling a customer whilst in the office to ask where they were, only to hear them say “I’m in front of you!” Of course, we’d never met before!

3: My guilty pleasure is scrolling online for luxury property or cars I can’t afford.

4:The best piece of advice I have ever been given is, buy land, they’re not making any more of it!

Deborah Peddle

Viewing Assistant

Debbie brings a wealth of experience in customer service to her role, and having lived in Tilehurst for over 40 years, she has a lot of local knowledge about the area.

As an important member of the team, Debbie is responsible for conducting property viewings, collecting feedback, and she enjoys seeing the look of pleasure on people’s faces when matching them with their dream home.

FUN FACTS:

1: Outside of work I love doing voluntary work, baking, gardening, and reading.

2: My guilty pleasure is chocolate, although I don’t feel guilty until I have eaten it!

Charlie Parker

Sales Consultant

Charlie joined Arins having previously gained experience working for another estate agency in the local area.

In his role as Sales Consultant, Charlie has quickly learned what it takes to become a successful estate agent. He has a natural ability to provide excellent customer service and is continuing to flourish in his position within the team.

FUN FACTS:

1: When I was young, I wanted to be a police officer.

2: The thing I like best about my job is meeting different people and helping them find their dream home.

3: My guilty pleasure is dipping chips in my Mcflurry.

4: The person I would most like to meet is Michael Jackson.

Joe Preedy

Sales Consultant

Joe is a sales consultant, and his role involves arranging viewings for potential buyers, answering incoming calls, and ensuring all customers receive a friendly effective service.

He is based in the Tilehurst office and is enjoying developing his estate agency career.

FUN FACTS:

1: If I had a superpower, it would be the ability to teleport.

2: The thing I like best about my job is building relationships with clients and helping them to find a home.

3: You might be surprised to know that I swam for GB when I was 14 years old.

4: The best piece of advice I have been given is, hard work won’t go against you.